Terms of Service

Last updated: December 30, 2024

These terms govern your use of Jax Labs services and establish the legal framework for our business relationship.

Agreement to Terms

By accessing our website or engaging our services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.

These terms apply to all users, clients, and visitors of Jax Labs services, including our AI document intelligence, automation, and workflow optimization solutions.

Our Services

AI Document Intelligence

  • • RAG (Retrieval Augmented Generation) implementation
  • • Document processing and automation
  • • Intelligent workflow optimization
  • • Custom AI model development

Professional Services

  • • Consulting and strategy development
  • • System integration and deployment
  • • Training and support services
  • • Ongoing maintenance and optimization

Client Responsibilities

Data and Information

  • •Provide accurate and complete information for project requirements
  • •Ensure you have rights to all documents and data provided to us
  • •Maintain confidentiality of any proprietary methods or technologies shared
  • •Comply with all applicable laws and regulations in your use of our services

Cooperation and Communication

  • •Provide timely feedback and approvals during project development
  • •Make necessary personnel available for training and implementation
  • •Maintain secure systems and follow recommended security practices
  • •Pay invoices according to agreed-upon payment terms

Intellectual Property Rights

Our Intellectual Property

  • ©Proprietary AI models and algorithms
  • ©Software frameworks and methodologies
  • ©Documentation and training materials
  • ©Jax Labs branding and trademarks

Your Intellectual Property

  • ©You retain ownership of your original data and documents
  • ©Custom solutions become your property upon full payment
  • ©We may retain general knowledge and experience gained
  • ©Aggregated, anonymized insights may be used for improvement

Payment Terms

Billing

  • • Project-based billing with milestone payments
  • • Net 30 payment terms unless otherwise agreed
  • • Late payments subject to 1.5% monthly service charge
  • • All prices exclude applicable taxes

Refunds

  • • Refunds available for unused portions of prepaid services
  • • No refunds for completed work or delivered solutions
  • • Refund requests must be submitted within 30 days
  • • Processing fees may apply to refund transactions

Limitations and Disclaimers

Service Limitations

While we strive for excellence, AI and automated systems have inherent limitations:

  • • AI models may produce unexpected or incorrect results
  • • System performance may vary based on data quality and complexity
  • • We cannot guarantee 100% accuracy or uptime
  • • Results depend on the quality and completeness of input data

Liability Limitations

Our liability is limited to the amount paid for services in the 12 months preceding any claim. We are not liable for indirect, incidental, or consequential damages, including lost profits or business interruption.

Confidentiality

Our Commitment

  • • Maintain strict confidentiality of your business information
  • • Use your data only for providing agreed-upon services
  • • Implement appropriate security measures to protect information
  • • Limit access to authorized personnel only

Mutual Obligations

  • • Both parties agree to protect confidential information
  • • Confidentiality survives termination of services
  • • Exceptions for publicly available information
  • • Legal disclosure requirements may override confidentiality

Termination

Termination Rights

Either party may terminate services with 30 days written notice. We may terminate immediately for:

  • • Non-payment of fees
  • • Breach of these terms
  • • Illegal or harmful use of our services
  • • Violation of confidentiality agreements

Effect of Termination

Upon termination, you remain liable for fees for services rendered. We will return or destroy your confidential information as requested, subject to legal retention requirements.

Governing Law & Disputes

Jurisdiction

These terms are governed by the laws of Florida, United States. Any disputes will be resolved in the courts of Jacksonville, Florida.

Dispute Resolution

We encourage resolving disputes through good faith negotiation. If needed, disputes may be resolved through binding arbitration under American Arbitration Association rules.

Contact Information

Questions about these terms? Contact us:

Email

legal@jaxcoder.xyz

Business Address

Jacksonville, Florida
United States

Terms Updates

We reserve the right to modify these terms at any time. Material changes will be communicated via email or website notice at least 30 days in advance. Continued use of our services after changes take effect constitutes acceptance of the updated terms.