Privacy Policy

Last updated: December 30, 2024

At Jax Labs, we take your privacy seriously. This policy explains how we collect, use, and protect your information.

Information We Collect

Personal Information

  • •Contact information (name, email address, phone number)
  • •Company information (business name, industry, size)
  • •Project details and requirements you share with us
  • •Communication records and correspondence

Document and Data Processing

  • •Documents you provide for AI processing and analysis
  • •Metadata and processing logs for system optimization
  • •Usage patterns and performance metrics
  • •System integration data required for our services

Technical Information

  • •Website usage data and analytics
  • •IP addresses and browser information
  • •Cookies and similar tracking technologies
  • •Device and connection information

How We Use Your Information

Service Delivery

  • • Provide AI document intelligence services
  • • Process and analyze your documents
  • • Implement custom automation solutions
  • • Maintain and optimize system performance

Communication

  • • Respond to inquiries and requests
  • • Provide project updates and reports
  • • Send important service notifications
  • • Share relevant industry insights

Legal Compliance

  • • Meet regulatory requirements
  • • Maintain audit trails and records
  • • Protect against fraud and abuse
  • • Enforce our terms of service

Improvement

  • • Enhance our AI models and services
  • • Analyze usage patterns and performance
  • • Develop new features and capabilities
  • • Improve user experience and efficiency

Data Protection & Security

Security Measures

  • ✓End-to-end encryption for all data transmission
  • ✓Secure cloud infrastructure with enterprise-grade protection
  • ✓Regular security audits and vulnerability assessments
  • ✓Multi-factor authentication and access controls

Data Handling

  • ✓Data minimization - we only collect what's necessary
  • ✓Secure data storage with regular backups
  • ✓Automatic data purging per retention policies
  • ✓Strict employee access controls and training

Information Sharing

We do not sell, trade, or rent your personal information. We may share information only in these limited circumstances:

With Your Consent

When you explicitly authorize us to share information with third parties for specific purposes.

Service Providers

With trusted partners who help us deliver services, under strict confidentiality agreements.

Legal Requirements

When required by law, court order, or to protect our legal rights and safety.

Business Transfer

In connection with a merger, acquisition, or sale of assets, with advance notice to you.

Your Privacy Rights

Access & Control

  • • Request access to your personal information
  • • Update or correct inaccurate information
  • • Request deletion of your data
  • • Opt-out of marketing communications

Data Portability

  • • Export your data in standard formats
  • • Transfer data to other service providers
  • • Receive copies of processed documents
  • • Request processing history and logs

Contact Us

If you have questions about this privacy policy or want to exercise your privacy rights, please contact us:

Email

privacy@jaxcoder.xyz

Response Time

We will respond to privacy requests within 30 days.

Policy Updates

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by email or through our website. Your continued use of our services after such changes constitutes acceptance of the updated policy.